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FAQ
Frequently asked questions
Here are the top questions our clients ask during discovery calls:
What kinds of interactive tools do you build?
We create calculators, comparison tools, planners, checkers and guided decision journeys for solar, battery storage, heat pumps, EVs and related energy topics. Each tool is designed around a real customer question and a useful next step.
Are your tools bespoke or white-label?
Both options are available. We can create a bespoke tool around your products, data and customer journey, or adapt a productised tool for your brand. The right approach depends on the functionality, timescale and budget.
Who are your interactive tools for?
Our bespoke tools can support installers, manufacturers, suppliers, consultancies, finance businesses, automotive businesses, software platforms and other organisations with complex customer decisions to explain. The UK Installer Suite is a separate, installer-focused product.
How do you make the calculations credible?
We start with a clear methodology, defensible data sources and explicit assumptions. Inputs, outputs and important caveats are structured so users can understand what the result means. Where source data changes over time, an appropriate update process can be agreed.
Can a tool match our brand and work with our website?
Yes. Tools can be white-labelled to match your organisation’s branding and designed to fit into your existing website and customer journey. The most suitable technical approach depends on your website platform, required integrations and how you want to handle results and enquiries.
How long does an interactive-tool project take?
Timescales depend on the tool’s complexity, calculation method, design and integrations. A focused calculator may take a few weeks, while a connected suite or more complex integration will take longer. We agree the scope, stages and delivery schedule before work begins.
Do you provide ongoing updates and support?
Yes. Ongoing support can cover data updates, calculation changes, content revisions and improvements identified after launch. This can be included in the original project scope or agreed separately, depending on how frequently the tool is likely to change.
Do you still provide written and video content?
Yes. Specialist guides, landing-page copy, video scripts and supporting explanations can be delivered alongside an interactive tool or as standalone work. These services help customers understand the subject before, during and after using a calculator.
How much does an interactive tool cost?
Costs depend on the calculation method, number of user journeys, design requirements, integrations and ongoing support. After an initial conversation, we recommend the most suitable approach and provide a clear proposal for the agreed scope.